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Let's Build Your Pipeline Project Together

Whether you need technical consultation, a product quote, or project partnership -- our engineering team is ready to respond within 24 hours.

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Partnership FAQ

Common Questions Before Ordering

Everything you need to know about MOQ, certifications, lead times, and working with us.

What is the Minimum Order Quantity (MOQ)?

Our MOQ varies by product type and pipe diameter:

  • Standard FRP Pipes (DN300-DN1200): MOQ is typically 500 meters or 1 container load (≈20ft FCL).
  • Large Diameter Pipes (DN1200-DN4000): MOQ is negotiable, typically starting from 50-100 meters based on project scope.
  • Custom Specifications: Minimum 1 production batch. Contact us for a tailored quote.

For small-quantity samples or pilot projects, please contact us -- we evaluate case by case.

What certifications do your products hold?

Our FRP pipeline products are manufactured to international and Chinese national standards:

ISO 9001:2015 -- Quality Management
GB/T 21238 -- FRP Pipe Standard
AWWA C950 -- Glass Fiber Pipe
ISO 14001 -- Environmental Mgmt

We can provide full test reports, material certificates, and third-party inspection support upon request.

What is the typical production lead time?

Lead times depend on order volume, pipe specifications, and current production schedule:

  • Standard products in stock: 7-15 business days for small quantities.
  • Regular production orders: 20-35 days after order confirmation and deposit receipt.
  • Large infrastructure projects: 45-90 days depending on total volume and custom specifications.
  • FPCCP & Pipe Jacking: Lead time quoted per project after engineering review.

Rush orders may be accommodated -- contact us with your deadline and we'll assess feasibility.

What are the payment and trade terms?

We offer flexible terms to accommodate international buyers:

  • Payment: T/T (30% deposit + 70% before shipment), L/C at sight for large orders.
  • Trade Terms: FOB Tianjin / Shanghai, CIF, CFR -- we support most Incoterms 2020.
  • Currency: USD, EUR, CNY accepted.
  • Packaging: Standard export packaging with fumigation certificate available for wood crates.

Can you produce custom specifications?

Yes -- custom engineering is one of our core strengths. We support:

  • Non-standard diameters, wall thicknesses, and pressure ratings (up to PN25 and beyond).
  • Special corrosion-resistant liners for aggressive chemical media.
  • Custom fittings, flanges, reducers, tees, and bends to match your system design.
  • OEM/ODM services with your branding and documentation requirements.

Share your technical drawings or project specifications and our engineering team will provide a feasibility assessment.

What after-sales support do you provide?

We provide comprehensive lifecycle support:

  • Warranty: 12-month product warranty against manufacturing defects.
  • Installation guidance: Technical manuals, video support, and on-site supervision available.
  • Spare parts: Gaskets, couplings, and fittings available for reorder.
  • Technical hotline: Dedicated engineer support via WhatsApp or email for project duration.

Still have questions?

Our engineering team is happy to answer any technical or commercial questions before you commit.